Long story short, the restaurant closes at 2:30pm. Six, horrible twenty year olds walk through the door at 2:15 and sit in my section. They order complicated things with special requests and are rude about it and just overall ugly. The floors are being vacuumed, windows are being washed, servers are sitting at tables, there is trash on the floor that is in the process of being swept elsewhere etc and we are obviously, CLOSING, but they do not care. So, I make a few bad jokes, openly dislike them, and eventually bring out their food. I dislike them so much in fact, that I bring out a super duper hot plate and I hand it to the girl at the end of the table, whose birthday it was, and say nothing about the dangers of the hotness. DROPS IT. And I laugh. "Woops! Probably should have told you that was hot!" She = not amused.
Then of course they needed sides of this and extra that (all things that require me to go back into the freezer and re-open) and a bowl of this and the fruit is bad and the omelet is ROTTEN. Seriously, this loser guy sends back his omelet - containing nothing but mozzarella cheese - back. TWICE. The manager came over and tried it and said it was fine. He said it was rotten and smelled rotten. I said, "Weird, it's almost like you've never had mozzarella cheese before". He responded with, "If I get sick because you fed me rotten food then I will be back tomorrow and in your face!" Keep in mind - all the omelets are made from the same egg mix, which was being eaten by everyone else at the table, and they were not complaining...
Then one of the ugly girls says..."Can I borrow your pen..."
There are comment cards on all the tables, by the way.
"Sure, but just so you know, I bus my own tables, so I'm just going to throw your comment card away." And I gave her my pen.
It's amazing that I have a job at all, sometimes.
Here are some card highlights:
handwritten across the top: This was a bad experience. Our server was so rude!
Restaurants Overall Cleanliness: POOR
Your Server Was Well Groomed: FAIR
The manager ended up keeping the card...which makes me a little worried. But they were rude to him too, so it shouldn't end up being a big deal.
Anyway, that's the end of my story. I have to actually do homework now.
Sunday, February 3, 2008
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